Seven Star Customer Service Skills Training
The program focuses on developing the customer experience by providing exceptional service that adds value to the relationship between customers and the organization.
Axes:
- Seven Star Customer Service Concept.
- The art of dealing with different types of clients.
- Manage complaints and resolve problems effectively.
- Verbal and non-verbal communication skills.
- Building a unique and distinctive customer experience.
- Customer retention strategies.
- Developing emotional intelligence for customer service.
- Measuring and improving the quality of service provided.
